AMZ Elite Publishers refund policy is not applicable when:
You choose a discounted coupon
You choose a promo/special service package
You have approved the initial draft
You have requested revisions
You have canceled the order due to non-related reasons in regard to the AMZ Elite Publishers and its policies
You have not contacted AMZ Elite Publishers for more than 2 weeks since the project initiated
You have violated AMZ Elite Publishers terms & conditions and privacy policy
You have approached another service provider or freelancer for the same project assigned to AMZ Elite Publishers
You have provided an incomplete project brief
You have demanded a change in the any draft
You have exceeded from the maximum time allowed to ‘request for refund’ and make claims
You have other reasons such as change of mind, dispute with your partners, or other similar reasons
You have approved the deliverables
You have accepted multiple revisions for any service
You have ordered a bundle service and are dissatisfied with any specific service, refund can only be claimed against that specific service and ‘not’ the complete set of bundle services
You have failed to provide the initial project brief within 10 days of order placement
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
Specify your concern and claim your refund through any of the following three modes:-
Toll-free # (888) 719-6674
Email info@amzelitepublishers.com
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, the rights to your draft would be transferred to AMZ Elite Publishers and you would not legally be allowed to use any version of the draft sent by the company.
Since the rights to the draft would now be transferred to AMZ Elite Publishers, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here info@amzelitepublishers.com.
All refund requests will be fulfilled as per the following arrangement:
If request for refund is made before the Initial draft delivery, you would be eligible for Full Refund (less 10% service & processing fee).
If request for refund is made between 48- 120 hours of the initial draft delivery, you would be eligible for a 33% refund (less 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial draft delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund requests should be communicated to the support department. AMZ Elite Publishers, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
Client fulfillment is our utmost priority. Ensuring that our customer base is satisfied with all our deliveries, we will guarantee that the book is well-presented and upholds all of today’s publishing standards.
AMZ Elite Publishers will cater to all your requirements and collaborate with you to create the perfect product.
'I must say that my experience with Zach the project manager and his team was terrific. They guided me along in the editing and process and were not only helpful but patient. Zach was a personal pleasure to deal with. I also learned along the way and was able to even improve upon my own writing and punctuation. He was always responsive to my questions and problems.'
'Kudos to the amazing team and for sure the people behind it. I've been struggling to publish for years and on a fine October morning I call AMZ Elite Publishers and get connected to Daniel. Since then they have made my dream possible and thank you Zach for being available throughout the entire process, and whatever of an issue I'd, he responded me with patience and dedication. I felt heard and I'm glad my book "An Art of Love" is out there and seeking your love for the same!'
'I finally connected with Daniel Green after being introduced to a few staff members. This review reflects my experience with AMZ Elite Publishers as a direct result of Mr. Green's exceptionally professional and personable manner. My goals were reviewed and created to avoid confusion. Opportunities to further develop the creativity of my project(s) were made available - and resulted in explosive success! APS offers various services; however, finding the right agent made all the difference to me. I was not rushed or exploited. Daniel Green was very attentive to my personal preferences; such was the determining factor to remaining a client.
Thank you,'
'I struggled for a year trying to get my book published. I was able to do everything from the art and writing but couldn't find a way to get my book out there. Daniel and his team made it possible and did it so fast! Most places charge you an arm and leg, but they offer amazing deals you can't beat. I will continue to go to them for my future books They made it so easy!'
'From the first call and throughout the process the team at Amazon Publishing has been there to help my project push forward. My project manager (Daniel) was very kind and helpful in making this first book that is designed to help others possible. We are at the finish line together now and awaiting publishing. Another review to come... I do recommend giving them a call for your next book.Thank you to all involved.'
'Daniel Green has been very available and helpful in publishing my children's book. We had a few miss communications and some editing problems but in the end the book is just as I had hoped. Daniel was always courteous, patient and ready to help with all the issues this first time publisher had. Thanks'
'I created a children's book and considered it to publish as self-publishing by KDP. But it's a debut book, and I worried it doesn't look professional because of poor formatting, so contact AMZ Elite Publishers. Most of all, Mr. Frank Cooper is an excellent manager. He helped to publish them one by one as if he is a personal coach. Thank you so much!'
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Disclaimer: AMZ Elite Publishers is an independent entity providing book writing and publishing services. Please note that we are not affiliated with, endorsed by, or connected to the brand Amazon or any of its associated companies or subsidiaries. While our name may bear resemblance to the renowned online marketplace, it is crucial to clarify that we operate as a separate and distinct entity.